Privacy Policy

Last updated: 19.11.25

1. Introduction
Brighton Veterinary Cardiology (“we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website and use our services.
This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

2.1. Information Submitted via Referral Form
Our website contains a referral form intended for use by veterinary professionals when referring patients for cardiology services.
The information collected may include:

  • Referring veterinarian’s name and contact details

  • Pet owner’s name and contact details

  • Animal/patient details (e.g., name, species, medical information)

  • Any additional information voluntarily provided in the referral notes

This is the only area of the site where personal data is intentionally collected.

3. How We Use Personal Information
We use the information collected via the referral form for:

  • Reviewing and processing patient referrals

  • Communicating with the referring veterinarian or pet owner regarding the referral

  • Providing veterinary cardiology services

  • Internal record-keeping and service management

We do not use referral form data for marketing.

4. Legal Basis for Processing
We process personal data only when necessary to:

  • Deliver professional veterinary services

  • Respond to enquiries and referral requests

  • Comply with legal or regulatory requirements

  • Pursue our legitimate interests in providing safe and effective veterinary care

5. How We Store and Protect Data
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

Referral form submissions are transmitted securely and stored only for as long as required to deliver our services or meet lawful record-keeping obligations.

6. Sharing of Personal Information
We do not sell or rent personal data.

We may share information only when necessary to:

  • Provide veterinary services

  • Communicate with relevant veterinary professionals

  • Comply with legal obligations

Any third-party service providers used (such as website hosting) operate under appropriate data protection obligations.

7. Analytics and Tracking
We use Squarespace Analytics to understand how visitors use our website.
This may include anonymised or aggregated data such as:

  • Page views

  • Traffic sources

  • Device and browser information

Squarespace may set cookies or similar technologies to support this functionality (see our Cookie Policy).

No personally identifiable information is collected by Squarespace Analytics.

8. Data Retention
We keep personal information only for as long as necessary for the purposes outlined in this policy, including legal, regulatory, or operational requirements.

9. Your Rights
Depending on your location, you may have certain rights regarding your personal data, such as:

  • Accessing the data we hold about you

  • Requesting correction or deletion

  • Objecting to or restricting processing

  • Requesting data portability

To exercise any of these rights, please contact us at: brightonvetcardiology@gmail.com

10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: brightonvetcardiology@gmail.com